Privacy Policy
Information we collect
When you submit a Book a Demo request, we may collect your name, clinic name, business email, phone number, website, preferred contact time, scheduling system, approximate monthly call volume, and the message you choose to provide. We may also receive routine technical information from website hosting and analytics services if enabled.
How we use information
We use information to respond to inquiries, arrange demonstrations, communicate about ACUPHONE.ai, operate and protect the website, and improve our services. We do not ask you to submit patient records or medical details through the website demo form.
Service providers and sharing
Website hosting, email, and form-processing providers may process information on our behalf. The current demo form is configured to use FormSubmit to deliver inquiries to our Google Workspace email. We do not sell contact information as part of the website inquiry process. Verify this statement against actual operations before publication.
Cookies and analytics
The website or its hosting provider may use necessary technical cookies and logs. If analytics, advertising pixels, or other tracking tools are enabled, this section must be updated to identify those tools and explain relevant choices.
Data retention and security
We retain inquiry information for as long as reasonably necessary for business follow-up and legal obligations, subject to a retention schedule to be confirmed before publication. We use reasonable safeguards, but no internet transmission or storage system is completely secure.
Your choices and requests
To request access, correction, or deletion of information submitted through the website, contact info@acuphone.ai. Requests will be handled subject to applicable law and legitimate recordkeeping requirements.
Third-party links
Our website may link to third-party services. Their privacy practices are governed by their own policies.
Updates
We may update this policy as our website and services evolve. We will post the revised policy here with an updated effective date.
Contact
Questions about this Privacy Policy may be sent to info@acuphone.ai.